💸 100% Money-Back Guarantee
Shop With Confidence – We’ve Got Your Back
At Basmir Solution, customer satisfaction isn’t just a promise — it’s the foundation of our business. We are committed to delivering only high-quality, reliable products and ensuring that your experience with us is secure and stress-free. That’s why we proudly offer a 100% Money-Back Guarantee on all eligible purchases.
🛡️ Our Commitment to You
We understand that buying online requires trust. Our Money-Back Guarantee is our way of showing you that your satisfaction is our priority.
If something isn’t right — whether it’s a damaged product, a delayed shipment, or an incorrect item — we will make it right.
✅ What’s Covered?
Your purchase may be eligible for a full refund or replacement if:
- 📦 You received a damaged or defective item
- 📭 Your package was lost or never delivered
- 🔄 You received the wrong product
- 🛠️ The item is significantly different from what was described
- ⏱️ You canceled the order before it was processed and shipped
📝 Note: Some items may have specific return policies or restocking fees. These details will be listed on the product page, invoice, or included with your shipment.
⏳ 30-Day Refund Policy
You may request a full refund within 30 calendar days from the date your order was delivered.
After 30 days, we will still do our best to resolve your issue through partial refunds, store credits, or exchanges, depending on the situation.
🔄 How to Request a Refund
Our process is simple, fast, and designed to get you results:
- 📧 Email us at info@basmirsolution.com with the following details:
- Your order number
- A brief description of the issue
- Photo evidence (if applicable)
- 📞 Or call us at +1 (214) 639-8350 if you need immediate support or prefer to speak with a representative.
- 🕒 Our support team will respond within 24–48 business hours to confirm your request and guide you through the next steps.
💳 Refund Timeline
Once your return is approved or a refund is granted:
- 🏦 Refunds are issued to your original payment method
- ⏱️ Refunds typically take 3–5 business days to reflect in your account (may vary based on bank/PayPal/card issuer)
📌 Important Notes
- Items must be returned in their original packaging, unless otherwise stated.
- Refunds are processed only after items are received and inspected, unless a replacement or exception is pre-approved.
- For wholesale orders, refund terms may vary depending on contractual agreements or freight terms.
💬 Questions or Concerns?
We’re always here to help. Whether you want to confirm your eligibility, track your refund, or ask about our process — reach out to us any time.
📧 Email Support
📞 Phone Support
+1 (214) 639-8350
Business Hours: Monday to Friday | 9 AM – 6 PM CST
📍 Mailing Address
Basmir Solution
7901 4TH ST N #12160
St. Petersburg, FL 33702
United States
✅ Buy with Peace of Mind
When you shop with Basmir Solution, you’re not just buying a product — you’re entering a trusted relationship. With our 100% Money-Back Guarantee, you can enjoy complete peace of mind with every order.
No Risks. No Hassle. Just Results.